Privacy Policy
Last updated: March 2026
Diaco Estates (“we”, “us”, “our”) is committed to protecting your personal data in accordance with the EU General Data Protection Regulation (GDPR) and Cyprus data protection law. This policy explains what data we collect, why, and how it is used.
1. Who We Are
Diaco Estates is a real estate agency registered in Cyprus, operating from 351 Leoforos Protara Cavo Greko, Paralimni, Cyprus. You can contact us at info@diacoestate.com or by phone at +357 23 831290.
2. What Data We Collect
- Contact information — name, email address, phone number — when you submit an enquiry or register an account.
- Usage data — pages visited, time spent, device and browser type — collected automatically via cookies and analytics tools.
- Property search preferences — search filters and saved properties — to personalise your experience.
3. How We Use Your Data
- To respond to your property enquiries and schedule viewings.
- To send you property alerts and newsletters (only with your consent).
- To improve our website and services through analytics.
- To comply with our legal obligations.
4. Legal Basis for Processing
We process your data on the following legal bases: consent (marketing communications), contract performance (responding to enquiries), and legitimate interests (website analytics and security).
5. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes outlined above — typically up to 3 years after your last interaction with us, unless a longer period is required by law.
6. Sharing Your Data
We do not sell your personal data. We may share it with trusted service providers (e.g. email platforms, CRM software) who process it solely on our behalf under data processing agreements. We may also disclose data when required by law.
7. Your Rights
Under GDPR you have the right to: access, correct, delete, or restrict processing of your data; object to processing; and data portability. To exercise any of these rights, contact us at info@diacoestate.com. You also have the right to lodge a complaint with the Commissioner for Personal Data Protection of Cyprus.
8. Cookies
We use cookies as described in our Cookie Policy.
9. Data Deletion Instructions
If you wish to request the deletion of any personal data we may have collected about you through our Facebook application or website, please contact us at [your email address, e.g., info@diacoestates.com]. We will process your request and remove your data from our systems within [e.g., 7] days.
10. Changes to This Policy
We may update this policy periodically. The date at the top of this page indicates when it was last revised.